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Dispensing for older patients
Dispensing optician and AOP member, James Dawson, on: how should I approach dispensing for older generations?
04 April 2025
Dispensing spectacles to older patients is a critical aspect of eye care that directly impacts their quality of life. The eye-related changes that occur as we age can lead to various complications, including an increased risk of falls. The relationship between vision and falls is a concern, making it essential to provide well-fitting spectacles that cater to the unique needs of this population.
We must also remember that age is just a number, it doesn’t mean that a patient is unable to make informed decisions or know what is best for them. Many older patients who I see lead very active lives and like to keep up with times, meaning they potentially use the devices that we have all become so reliant upon. Mention lifestyle lenses, sunglasses and even sports eyewear – they all are still valid to the modern older generations. Don’t neglect the options that are best suited to these individuals.
Ageing and vision
Ageing brings with it associated vision and sight problems, such as presbyopia, cataracts, and glaucoma. These conditions may cause blurring or double vision, making activities such as reading, walking, and driving difficult. Properly prescribed and fitted glasses can significantly enhance a patient’s vision and overall quality of life, with older adults who received new spectacles reporting improved visual functioning and confidence, which are crucial in promoting independence and quality of life.
However, while spectacles can improve vision, they also require careful consideration to minimise the risk of falls. Poorly fitted glasses can cause discomfort or distortion, leading to misjudgements in depth perception. Simple tasks such as navigating stairs or uneven surfaces can become challenging. Falls are a leading cause of injury among older adults, highlighting the urgency of addressing this issue.
Dispensing to the older generation is a nuanced process that involves more than just a prescription. It requires an understanding of their vision needs and a consideration of their lifestyle and potential risks
When dispensing spectacles, it is important to consider lifestyle, mobility and environment. Many older adults may live in homes with various hazards, such as clutter, poor lighting, and lack of handrails, all contributing to fall risks. Providing eyewear to enable the best clarity and fitting is essential. Spectacles should not only be designed for visual correction, but also suited to the daily activities that the individual engages in. For instance, bifocals might be appropriate for someone who spends time stationary reading and just needs help with distance vision, but not for those more active. Modern multifocal lenses have addressed the issues of swim, sway and peripheral distortion, allowing more comfortable and safe vision across the board, and recommendations should be based on the benefits of each option.
Frame choice also has a crucial part to play. The patient may have hearing aids, for example, so checking the fitting of the frames to ensure comfort and suitability should also be taken into consideration. A patient may also have an abnormal posture or use walking aids, so ensuring the lens measurements allow for this and the frame fit is secure and comfortable to reduce movement, and ensuring lenses are in the correct setting to reduce vision issues are all important.
Dispensing to the older generation is a nuanced process that involves more than just a prescription. It requires an understanding of their vision needs and a consideration of their lifestyle and potential risks. Providing the right spectacles and eye care, and addressing the factors that contribute to falls and poor vision, can make a significant difference in helping older patients maintain independence, allowing them to navigate safely and confidently, improving their quality of life.
The past 60 days: things I have learnt in practice
It’s always exciting when you get your delivery of new frames.
Discovering what you ordered, picking frames up that you don’t remember, and trying them on to jog your memory. Finding out the frames that you wanted for yourself – we all do that don’t we? This week saw the delivery of my favourite brand’s new models: fabulous quality, great fitting, beautiful colours and amazing prices. This year the trend is more colour, bold styling detail in the acetates and larger sizes and thicker rims on the metals. I love the attention to detail, silicon coating on the titanium nose pads to make them even more comfortable. I’m looking forward to my new pair arriving.
I have recently been working with optical stores and companies in Europe, and to pardon my pun, it has been a real eye–opener.
We take optics for granted in the UK – our standards are so high in comparison to most countries I have visited recently, as is choice and price. Demand on ECPs in some of the global markets is much lower in comparison to the UK, with regulation reduced, and the need for a complete detailed eye examination is almost non-existent. The training of dispensing is basic at best, and the understanding of lenses and frame fitting is often not available. Bearing in mind all the above in relation to the eye care delivered, the pricing structure is disproportional, with some lenses that we routinely use in the UK being €100 more. I know we often moan in the UK about our prices and the competition, but we are lucky: we can offer great products and the majority of our customers can find something they can afford. In these countries with lower salaries, I do not know how they afford eyewear. This experience has made me appreciate how strong the optical industry in the UK is.
About the author
James Dawson 
Dispensing optician
James Dawson is a dispensing optician and was an AOP Councillor for nine years, stepping down in 2024
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