Practice team digest

Illustration of an eye with a person holding a contact lens

Keeping it personal

OT poses a scenario from a member of the practice team. Here we look at a how we communicate with patients on a contact lens trial

Practice team

29 Sep 5 min read

Jamie is stood next to children’s frames displayed on a giant pencil

Six steps to building a practice to serve special needs children

Patients

28 Sep 8 min read

Woman smiling with black hair

“I’m always thinking about how we can improve”

Business and practice management

27 Sep 5 min read 5 mins

Young female dispensing optician with black hair and white scrubs selects spectacles from a display

Building a great dispensing team

Business and practice management

23 Jun 12 min read

Close up of the eyes of an elderly woman

How to get the whole practice team involved in setting up a low vision offering

Practice team

22 Jun 6 min read

Illustration of people using online purchasing

Contact lens purchasing

Practice team

21 Jun 6 min read 1

The practice team at Jones and Co are stood in a line inside a room, all smiling

Making the dispensing experience special

Practice team

24 Mar 8 min read

A female driver smiles wearing sunglasses in a convertible

The style clinic

Practice team

23 Mar

Illustration of handing overlayed

Growing your contact lens database

Practice team

22 Mar 7 min read

Illustration outline of two heads facing each other with speech bubble above their heads

Ready, set, retention

Practice team

25 Nov 2024 5 min read

An illustration of a white neon light pipe curled into a cloud shape and presented on a teal background

Keeping your light shining in winter

Practice team

24 Nov 2024 10 min read

head and blue speech bubbles

Finding their why

Practice team

23 Nov 2024 9 min read

A series of graphs are displayed on a laptop screen

What practice teams can learn from complaint trends

Practice team

26 Aug 2024

Illustration of people on arrows

Getting to know your patients: the lifestyle conversation

Practice team

25 Aug 2024 6 min read

Rows of spectacles are arranged on a glass display cabinet with a mirror in the background

The style clinic

Practice team

24 Aug 2024 5 min read

A young girl is sitting in an optical practice, opposite a woman with short blonde hair.

Through a child’s eyes

Practice team

21 May 2024 5 min read

An illustration of two figures, arrows are rising from the tops of their heads and crossing over, representing an exchange of knowledge

In-house experts

Practice team

19 May 2024 13 min read

speech bubbles

Paying attention to retention: the importance of effective communication 

Practice team

18 May 2024 5 min read

Vector image shows green and black cartoon hands holding onto a pot plant that represents planet earth

“We can all collectively make a difference and be part of this growing movement for change”

Practice team

19 Feb 2024 7 min read

people and speech bubbles

Facilitating positive communication

Practice team

18 Feb 2024 10 min read

people around phone

Presbyopia in practice

Practice team

17 Feb 2024 6 min read

Person adding fifth yellow star to a board on the wall

The upgrade conversation

Practice team

12 Dec 2023

Illustration shows people in medical face masks connected via dotted lines

How do I... ensure the whole practice team knows about new clinical pathways?

Practice team

10 Dec 2023 1

Child drawing speech bubbles

Dealing with non-tolerance

Practice team

09 Dec 2023

smilingfaces

Happiness in the workplace

Practice team

26 Sep 2023 6 min read

Man sitting having contact lens placement in eye by woman who is standing

The whole practice team and the contact lens fit

Practice team

25 Sep 2023

Illustration of hands putting together four puzzle pieces

Working together to prevent contact lens dropout

Practice team

27 Jun 2023 5 min read

A cartoon man is jumping for joy on a dark green background whilst carrying yellow and red shopping bags

Ensuring wellbeing across the whole practice team

Practice team

26 Jun 2023 10 min read

Load more