The challenge
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Practices on the High Street share insight into the initiatives they have developed to help ensure customer satisfaction and promote loyalty
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Optometrist, Don Williams, on how his practice is rewriting the rule book and allowing ophthalmologists and optometrists to work together more closely
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A group of international dry eye disease experts gathered in Dublin last month to discuss the DEWS II report and offer practical insights for frontline management. Marketing manager at Scope, Paul O’Reilly, shares details of the panel’s discussions
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OT learns about a company-wide Specsavers initiative established in order to help practice directors to thrive in their business
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OT speaks to optometrist and independent practice owner, Simon Berry, about the steps he is taking to ensure that the frames he stocks are ethically produced
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OT speaks to Specsavers as it embarks on the nationwide rollout of OCT devices in its practices across the UK
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With students placing location top of their priority list when searching for a pre-reg, OT speaks to multiples about the benefits of looking further afield
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OT speaks to VAO about its evolution from an ‘aid’ charity into an organisation that is focused on the long-term development of sustainable eye care
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OT speaks to practices about the patient, practitioner and business benefits that domiciliary care can bring