How do I…

William King, commercial development manager at Lloyd & Whyte, an AOP affinity partner, looks at the implications of cyber crime and provides top tips on how to protect your business against this growing menace

Clear communication and strong emphasis of the level of urgency is key, says the AOP’s Dr Peter Hampson

Head of policy and standards at the GOC, Marie Bunby, explains how registrants should approach raising a concern after witnessing a potentially dangerous situation

AOP head of clinical and regulatory, Henry Leonard, advises practices on how to respond to GOS reclaims in England

Managing director of Urquhart Opticians, Peter Telfer, explains how to grow an independent business while still prioritising workplace culture

Optometrist and head of professional advancement and governance at Hakim Group, Claire Slade, advises on how to get the most out of reflective learning

Optometrist and SeeAbility head of eye health and clinical lead, Lisa Donaldson, shares tips on adapting an exam to meet the needs of a patient with learning disabilities

AOP clinical and regulatory adviser, Roshni Kanabar, advises on how to deal with referral refusals

Optometrist and practice owner of Valarie Jerome Optometrists, Dr Valarie Jerome, discusses how building her business during the pandemic led her to establish an online offering

Optometrist and AOP clinical director, Dr Peter Hampson, discusses infection control in practice during the pandemic