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Kevin Wallace

Effective triage

When a patient phones or presents at reception with an eye problem, how do you decide what is urgent and what can wait? Should you interrupt the optometrist and alert them, or book it in for tomorrow? In this Practice team training video we will arm you with the right questions and show you the ‘red flag’ symptoms that can’t wait

Published on: 27 June 2025

This CET lecture helps practitioners provide remote care for patients in a safe, effective way, both as part of the care they provide in their everyday practice and during exceptional circumstances, such as during the COVID-19 pandemic

Closed: 19 August 2020

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Optometrist and AOP clinical adviser, Kevin Wallace, explores the legal framework around independent prescribing, common issues that occur – and most importantly, how to avoid them

Closed: 12 November 2018

This lecture will use recent GOC, civil and NHS complaints to illustrate common pitfalls. Many complaints hinge on minor aspects of examination techniques or record keeping so the practical tips provided will help to prevent these complaints from happening

Closed: 30 April 2017