Practice Team Day - Webinar 2: The art of dispensing

Optometry Today (OT) in partnership with the AOP are pleased to host a day of education for everyone in the practice. Featuring four interactive online webinars, each accredited with one CPD point, this themed day is designed to support the full practice team in delivering outstanding patient care.

Covering OCT, dispensing, contact lenses, and managing complaints in practice, the programme combines practical clinical updates with real-world communication and leadership skills to help your team build confidence, improve patient outcomes, and work more effectively together. Delegates can join the full programme or select sessions that align with their clinical interests.

Session 1: OCT for everyone - Book below
Session 2: The art of dispensing - Book now
Session 3: Elevating contact lens upgrades through effective communication - Book below
Session 4: Turning complaints into learnings - Book below

Webinar 2: The art of dispensing

Successful dispensing goes far beyond selecting a frame. Every patient has unique visual demands, lifestyle priorities and expectations that influence the final outcome. This webinar explores how to tailor dispensing decisions across different ages, prescriptions and everyday visual tasks, from driving and work to leisure. Through practical case examples, delegates will learn how to manage high prescriptions, navigate conversations around stable prescriptions, and confidently recommend multiple spectacle solutions that improve comfort, performance and patient satisfaction.

Learning outcomes

• Practitioners will evaluate strategies for discussing stable prescriptions and multiple dispensing options to support shared decision-making and improve patient satisfaction
• Practitioners will identify the factors influencing frame and lens selection for patients with different visual demands to optimise visual performance, comfort, and cosmetic outcomes.