Business management
Business insight from professionals who have already made their business a success
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Jason Kirk discusses the changing needs of the consumer and how independents can adapt in order to thrive
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Eye care professionals discuss how their fitting habits have developed to reflect developments in silicone hydrogel daily disposable contact lenses
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Optometrist and owner of Peter Ivins Eye Care, Craig McArthur, shares advice on raising awareness of OCT throughout the patient journey
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The co-founder of Eden Jones London, Hussain Raza, tells OT that more versatile models of ordering eyewear need to be adopted by independent practices
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Islington Council’s Debbie Conway and Frankie Sheppard provided advice on providing eye care for deaf patients at 100% Optical
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Vinni Verdee discusses the importance of effective communication in and out of the practice
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Optical Consumer Complaints Service consultant, Richard Edwards, discussed navigating negative feedback at 100% Optical
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Product owner for virtual technology at Specsavers, James Whitford, and retail director at Specsavers Bodmin, Joanna McLean, discuss how the multiple’s virtual styling app, Frame Styler, has changed the patient journey
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Optometrist and clinical researcher at the National Institute for Health Research, Jasleen Jolly, shares advice on communicating effectively with people with low vision sight loss