AOP launches online audit tool for General Ophthalmic Services claims

Online tool designed to help practitioners in England audit their GOS claims

The Association of Optometrists (AOP) has launched a new, secure online tool for members in England to audit their General Ophthalmic Services (GOS) claims. 

The tool is designed for members who are GOS contractors that are currently undergoing a GOS reclaim, or those who are concerned about possible GOS reclaims in future. 

The easy-to-use online tool  works by estimating the proportion of claims believed to be valid, which can help identify possible areas for improvement.

Optometrist and AOP Head of Clinical and Regulatory, Henry Leonard, explained: “We hope the audit tool will help practices verify if their claims are accurate and, if not, where they could be vulnerable for a reclaim, as well as how they can improve claims in the future.”

Discussing how to use the tool, Mr Leonard added; “We recommend auditing around 100 GOS claims to get an idea of if you are claiming accurately. The process can take some time but doing this once or twice a year can help protect a practice from significant repayments following an NHS England audit – making it a worthwhile investment of time.”       

The new GOS audit tool has been launched following a pilot. AOP members can access the tool simply by logging into the AOP website using their normal login details. Instructions on how to use the system and more information about the service is available at 


For more information, please contact Philomena Obasi-Adams, Marketing and PR Officer, at the Association of Optometrists, [email protected] or telephone 020 7549 2063.

Notes to Editors

Association of Optometrists 

The Association of Optometrists (AOP) is the leading representative membership organisation for optometrists in the UK. We support over 80% of practising optometrists, to fulfil their professional roles to protect the nation’s eye health. For more information, visit

GOS Audit Tool 

The GOS Audit tool helps AOP member GOS contractors in England who are either currently the subject of a GOS reclaim or concerned about possible GOS reclaims in future.

The audit tool estimates the proportion of GOS1, GOS3 and GOS4 claims believed to be valid, which can help identify possible areas for improvement.