The future of the High Street
From deserted city centres, to the rise of home working and online sales, the pandemic has changed how people work, socialise and shop. At the close of a year that no one saw coming, OT looks ahead
The glittery festive decorations are the same, the jingles serenading shoppers come from an unchanged playlist and the flavours of the seasonal hot drinks continue to reliably mimic the smell of a spice cupboard being tidied.
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