The future of the High Street

From deserted city centres, to the rise of home working and online sales, the pandemic has changed how people work, socialise and shop. At the close of a year that no one saw coming, OT  looks ahead

high street

The glittery festive decorations are the same, the jingles serenading shoppers come from an unchanged playlist and the flavours of the seasonal hot drinks continue to reliably mimic the smell of a spice cupboard being tidied.

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