Morans Opticians is accredited with Autism Friendly Award
The practice has introduced new services to create a more comfortable sensory environment for patients
The Hakim Group practice has implemented changes to provide extra support for autistic patients, such as requesting appointments at quieter times or when the practice is usually closed.
Patients can also arrange a pre-test visit in order to meet the team and look around the testing room to familiarise themselves. Appointments can be split over multiple visits if required.
Changes at the practice have been led by dispensing optician, Hannah Coram, whose 11-year-old son has autism.
Speaking about the new services, Ms Coram said: “I’ve been able to look at it from a parent’s perspective as I’ve had personal experience of the challenges that can arise. People with autism struggle with new experiences, so that’s why we want to make these adjustments available. Everyone is different so it’s really on a case-by-case basis.”
“This is all about making the experience as comfortable and ordered as possible. We want to make life for families that little bit easier and, if we can do that, it will definitely be worth it,” she added.
Morans Opticians’ website has been updated with a new section that describes a typical appointment with photos of the different stages of an eye examination.
It also includes additional information about how the practice can create a more comfortable sensory environment for patients.