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M&S Opticians revived by Owl Optical

The High Street retailer’s optical services are back in operation after closing in March

24 Sep 2019 by Andrew McClean

Owl Optical is operating Marks & Spencer’s (M&S) optical services after the High Street retailer previously closed its six concessions in March.

The service provider, which is part of the Scrivens Group but operates independently, said it is “absolutely delighted” to fulfil M&S’s new in-store retail optical service.

A spokesperson from Owl Optical told OT: “This undoubtedly represents a very exciting new chapter for our business and for the people who will be joining our team. We’re looking forward to hearing customer feedback.”

M&S Opticians failed to reach an agreement with Galaxy Optical for a national rollout in March and immediately closed six practices.

The practices in Bolton, Derby INTU, London Colney, White City in London and York Vangarde are now taking appointments, with the Manchester site “coming soon.”

Commenting on the partnership with Owl Optical, an M&S spokesperson said: “We remain committed to reshaping our space and services through concessions and we’re pleased to be continuing our test and learn pilot of M&S Opticians with Owl Optical in six stores. We’ll continue to monitor it carefully and look forward to hearing our customers’ feedback.”

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