New customer director appointed at Vision Express

Vision Express has appointed Danielle Papagapiou as its new customer director.

Forming part of the multiple’s executive board, Ms Papagapiou will be responsible for Vision Express’ marketing, category management and merchandising divisions.

Speaking about her appointment, Ms Papagapiou said: “I am delighted to be joining Vision Express at an exciting time of expansion, and I look forward to helping our brand grow, innovate, and improve all aspects of the customer experience.”

Ms Papagapiou joins from supermarket chain Tesco where she spent 14 years in roles such as clubcard director, grocery online product director and most recently as customer director within its one stop convenience store business.

CEO of Vision Express, Jonathan Lawson, said: “Danielle is a key appointment for us and I am confident she will add significant value to our team and our culture, while assisting us greatly in our challenges to develop our customer experience in a manner that continues to lead the market.”