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AOP legal team

On the record: a complaint has been made

The AOP legal department deals with many complaints against eye care professionals, some of which could have been prevented. This video presents a practice-based scenario, followed by a discussion between the AOP’s legal director and deputy legal director. This discussion covers some of the issues seen in the film, as well as the steps that practitioners should take to prevent a similar occurrence. It also covers the wider standards that eye care professionals are required to adhere to

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