Recognising excellence in community-led care

Cardiff and Vale University Health Board and Cardiff University have been named recipients of the AOP Excellence in Community-led Care Award 2023

Sharon Beatty and Gareth Bulpin

What our Chair, Dr Julie-Anne Little, said about Cardiff and Vale University Health Board and Cardiff University

We recognise our winners for the efforts they went to in order to improve eye care for patients across Wales by collaborating with primary and secondary health care and maximising the use of digital advancements.

Responding to the pandemic, their work culminated in the development of a new Electronic Patient Record and electronic referral system for eye care in Wales – the first national system of its kind and funded via the Welsh Government’s Digital Priorities Investment Fund. This new system allowed patients to choose an appointment more suited to them. It also enabled improved patient waiting times.

From April 2020 to March 2022, the number of patients being seen on time has increased by an incredible 69%. An amazing achievement for the patients in their care.

Award recipients said:

Gareth Bulpin, Cardiff and Vale University Health Board: “I felt very proud and extremely surprised. As a patient, rather than an optometrist, it is particularly flattering. It is wonderful to be able to showcase the initiative and collaborative working between teams that has been going on in Wales.”


Sharon Beatty, Cardiff University: “It is truly humbling to be receiving this award. This award is dedicated to everyone who has been involved as the success of the project has relied on so many colleagues working together to support transformation of services which is benefitting patient care.”




Specsavers logoThe recognising excellence in community-led care was sponsored by Specsavers.