Managing teams
When:
Time:
Where: Association of Optometrists, 2 Woodbridge Street, London, EC1R 0DG
Interactive CPD points: 15
In this workshop-style event, delegates will attend a series of structured sessions which will explore techniques to help deliver effective team working within the practice.
The full-day event will use an evidence-based approach to help delegates develop a range of skills including:
- The pros and cons of different leadership approaches
- Reviewing what roles and behaviours are needed in their teams in order to achieve the goals they are aiming for
- Understanding different methods of recruitment and the importance of selecting the right people
- Exploring approaches to prepare for, and conduct, effective negotiations
- Learning about the stages of conflict escalation and use this to identify the early signs of conflict in the team and how to manage this effectively.
CPD
- The event is approved for 15 interactive CPD points
- To be eligible for all of the CPD points you need to attend for the duration of the event.
Learning outcomes
- Practitioners will learn effective leadership techniques to aid collaborative working in practice
- Practitioners will learn techniques to deliver effective collaborative working in practice
- Practitioners will learn techniques to help recruit the right people to deliver effective team working in practice
- Practitioners will learn conflict management techniques to enable effective collaborative working in practice
- Practitioners will learn techniques on influencing and negotiation within the team to enable effective collaborative working in practice.
9.30AM - 10.00AM
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Registration
10.00AM - 11.00AM
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3 points
Personal development as a manager and leader
CPD ref no: C-111084
Interactive:
Practitioner type:
Domains:
11.00AM - 11.15AM
-
Refreshment break
11.15AM - 12.15PM
-
3 points
Evaluating what makes a high performing team
CPD ref no: C-111088
Interactive:
Practitioner type:
Domains:
12.15PM - 1.15PM
-
3 points
Recruiting great people
CPD ref no: C-111086
Interactive:
Practitioner type:
Domains:
1.15PM - 2.00PM
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Lunch
2.00PM - 3.00PM
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3 points
Dealing with conflict and increasing team resilience
CPD ref no: C-111089
Interactive:
Practitioner type:
Domains:
3.00PM - 3.15PM
-
Refreshment break
3.15PM - 4.15PM
-
3 points
Influencing and negotiation
CPD ref no: C-111091
Interactive:
Practitioner type:
Domains:
4.15PM - 4.30PM
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Summary and close
Trevor Bibic
Trevor has worked in personal and professional development training for over 12 years, developing and delivering a wide range of workshops, webinars and one to one coaching. Trevor has developed and delivered training on a variety of skills and careers areas including leadership, time management, assertiveness and interviews. He has held various management and leadership positions throughout his career. In addition, he has been involved in recruitment for over 20 years. This gives him an excellent understanding of dynamic working environments and challenges.