HOAC Virtual: Tales of the unexpected from the emergency eye department



Where: Online

This webinar will include real case examples of patients who attended a large ophthalmic emergency department. During the session, we will discuss the importance of history taking when examining these patients as well as detailed descriptions of the presenting signs and symptoms will be discussed as well as the differential diagnoses and referral criteria for such cases.

The session will also cover:

  • Further investigations that are required when examining cases will be presented, in particular the systemic investigations that are frequently necessary due to the strong association inflammatory conditions have with particular systemic conditions
  • Therapeutic management and treatment regimes
  • Differential diagnoses and the formulations of management plans based on clinical and further investigative results and the need for follow-up of these patients
  • Communication that is required when prescribing for patients will be discussed as well as the interaction that is necessary with Consultant ophthalmologists when dealing with these conditions

This session is part of HOAC Virtual 2021, a one day event providing education for those working in a hospital environment. For more information on the other sessions please click here.


To be eligible for the CET you must attend for the duration of the session. We recommend you join the session at least five minutes before the webinar is due to begin.

11:30 - 12:30

  • Tales of the unexpected from the emergency eye department

Learning objectives


1.1.2 Be able to elicit relevant details from patients presenting to an emergency eye department

6.1.2 Be able to interpret and investigate the symptoms of patients presenting to an emergency eye department

Dispensing optician

8.1.6 Be aware of red flag symptoms for patients presenting with ocular emergencies

Therapeutic prescriber

3.1.11 To understand what instructions should be given to patients in relation to medication for infectious or inflammatory eye disease

4.1.2 To enable the practitioner to understand the importance and under what circumstances it is necessary to involve an ophthalmologist for patients presenting to an emergency eye department

Therapeutic Prescribers 



Communication logo




Ocular disease logoOcular Disease



Dispensing optician

Ocular abnormalities logoOcular Abnormalities




Options logoOptions



Share Decision Making logoShare Decision Making



Safe logoSafe

Helen Wilson

Helen Wilson studied optometry at Aston University and graduated in1995. Following graduation, she fulfilled her pre-registration year in the optometry department at Manchester Royal Eye Hospital (MREH) and qualified as an optometrist in the summer of 1996. She went on to work in private practice for two years while maintaining a session at MREH. In 1998 she returned full time to the optometry department firstly as a senior optometrist and later as a principal optometrist. She has a special interest in emergency eyecare with extensive experience working in acute services at MREH as well as being the optometrist representative on the British Emergency Eyecare Society committee (BEECS). She also has an interest in paediatric contact lens fitting having co-authored chapters in contact lens and paediatric cataract management textbooks. Helen also has extensive experience working in adult contact lens clinics, glaucoma clinics and diabetic retinopathy clinics. Helen has the College of Optometrists Higher Diploma in Ocular Conditions, Glaucoma and Independent Prescribing.


Optelec logoOur objective is simple: Improving the quality of life of those with sight loss – reaching out with simple and effective solutions. We aim to help anyone with a sight difficulty, whether they are blind or have a degree of vision impairment, by offering simple to use and intuitive solutions. We provide assistive technology that ranges from optical magnifiers to full text to speech devices.

Our products are designed to help make the most of life: to allow staying in touch with friends and relatives, participating and succeeding in education and the workplace, and continuing to enjoy hobbies. We have four marketing leading brands that we offer; Optelec, Enhanced Vision, Freedom Scientific and Schweizer.

No7 Bio


For over 40 years, No7 Contact Lenses have driven the future of specialist contact lenses. In collaboration with industry-leading global partners, we've developed products and services that can change lives and help businesses differentiate and thrive.

With a proud history of innovation, we are inspired by a drive to give every patient the sense of health and well-being they deserve. In the 80's we introduced CNC lathing technology. By the '90s, we had developed our first aspheric GP lens. The '00s saw us launch ortho-k, hybrid and scleral designs, and more recently, we've rolled out an educational website dedicated to ECPs who fit irregular corneas.

Now established as the UK's leading manufacturer of specialist lenses, No7 looks toward an exciting future. Our experienced and knowledgeable team will continue to explore fresh opportunities, working in partnership with eye care practitioners to give every patient the chance of a happy life with healthy vision.


Menicon logoMenicon is one of the world’s largest suppliers of contact lenses. Established in 1951 in Japan, it has a presence in more than 80 countries and this year is proudly celebrating its 70th Anniversary.

The UK headquarters in Northampton is dedicated to contact lens design and manufacture from start to finish.

In 2009, the long-established British firm of David Thomas Contact Lenses was acquired, which some years earlier had taken over Nova Contact Lenses, manufacturers of Rose K, which is the most widely prescribed brand of irregular cornea lenses worldwide.

Menicon’s highest priority is eye health, using precision craftsmanship to help people see life in wonderful detail and combining the traditional values of quality, expertise and service with innovative lens design.