Head of Employment

Job description

Job title: Head of

Job purpose:

The purpose of the post is to work with the Director of Legal Services to plan, develop and deliver a comprehensive employment law advice service for the Association’s members. 

Reports to: Director of Legal and Regulatory Services

Responsible for: Employment Solicitor and [Employment] Paralegal


This directorate assists, defends and represents members in a variety of forums including but not limited to the GOC, NHSE and High Court proceedings 

Duties and key responsibilities


  • Provide direction and consistency to the Employment law advice provision of AOP, through effective working with staff 
  • Manage the operational performance of the Employment law advice service  
  • Ensure measures are in place to attract the members who are most in need of and can most benefit from our employment law advice services
  • Ensure measures are in place to enable members’ issues to be correctly diagnosed and assessed
  • Ensure that any members who cannot be assisted by any of our services are appropriately referred or signposted in line with agreed procedures.
  • With the Director of Legal services, develop, review and implement changes where appropriate to AOP core business processes to ensure the effective and consistent delivery of services.
  • Develop strong working relationships within and outside of the organisation
  • Promote and develop the employment law advice service to members of the organisation
  • Prepare, maintain and deliver know-how materials including articles, presentations, updates, amendments and additions to website where appropriate


  • Provide leadership and professional development across Employment law function. 
  • Promote a culture that reflects our values and encourages productivity
  • Provide management and supervision to an employment solicitor and an employment paralegal 
  • Monitor the quality of advice provided and data recorded.

Employment Law Advice and representation

  • Manage and provide a comprehensive employment law advice service to members by email, telephone and face to face. 
  • Respond to members’ employment law queries promptly and effectively
  • Maintain an active caseload, including contentious and non-contentious matters. Maintain case records within a legal document management system ensuring they meet Law society requirements.
  • Carry out complex casework and research. 
  • Ensure members are assisted with and prepared for forthcoming disciplinary and grievance hearings.
  • Maintain case records and check standards of case recording across the team
  • Oversee collation of reporting information 
  • Supervise the allocation of cases and work within the team. 
  • Liaise promptly and effectively with external solicitors, counsel and trade union representatives where required.

General responsibilities

  • Be proactive in keeping up to date with developments affecting your work at hand and maintain and improve personal competence through continuous professional development. 
  • Be proactive in keeping up to date with wider AOP activities and strategy.
  • Operate within organisational policies, codes of conduct and practice and work collaboratively with staff across the association.
  • Contribute to team meetings and organisational priorities, strategic goals and Performance targets
  • Be flexible and carry out other associated duties as may arise, develop or be assigned within the broad remit of the post.

Person Specification


  • Significant recent experience as a solicitor specialising in employment law and of giving contentious and non-contentious employment law advice
  • Experience of managing professional staff, delegating and monitoring the work of others to achieve objectives

Skills and abilities

  • Clear verbal communication skills face to face and on the phone including the ability to communicate clearly and assertively with a wide range of people
  • Giving detailed and complex advice to clients in a clear and accessible format
  • Analytical, prioritising and decision making skills
  • A facilitative approach to management with the capacity to coach and develop professionals
  • Plan and manage a complex workload, meet deadlines and respond to unplanned demands
  • Ability to liaise and communicate with a wide variety of people and organisations
  • Ability to read complex information, summarise and to present complex information
  • Clear writing and drafting skills with emphasis on accuracy in letters, calculations, preparing cases, opinions, reports and correspondence
  • Persuasion, negotiation, advocacy and diplomatic skills
  • Proficiency in the use of Microsoft Word, Excel, Outlook
  • Self-motivated with ability to work alone but can also work co-operatively as part of the legal team
  • Highly organised with an ability to maintain effective record keeping systems
  • Highly developed networking, partnership skills 
  • Legal research skills to include summarising and tailoring advice to fit the members’ specific needs


  • Comprehensive and up to date knowledge of employment law
  • How to assess risk management in cases
  • Clear understanding of professional integrity and confidentiality in delivering advice


  • A law degree or equivalent conversion course plus legal postgraduate course.
  • Qualified solicitor with significant relevant experience

Personal attributes and other requirements:

  • Self-motivated, ability to juggle priorities and work both alone and part of a team
  • Support the director in providing energy and direction to the team
  • Flexible and adaptable with the ability to work in a changing environment and manage multiple work activities, projects and deadlines
  • Change focused to strive to review and improve service delivery where possible
  • Committed to achieving a high-quality service with good attention to detail
  • Committed to personal development through actively developing this role and the team as a whole
  • Confident and assertive whilst approachable and client friendly

To apply

If you are interested in applying for this position, please send a covering letter, explaining your suitability for the role, and your CV to [email protected].

September 2019