Practice team guide

From interior design to communication, OT  shares top tips on how to make a practice’s youngest patients feel welcome

Johnson & Johnson Vision’s Dr Rachel Hiscox on why a cohesive practice team is key in providing excellent contact lens care

How to harness the power of online communities within optical practice

Devon in Sight chief executive officer Grahame Flynn on supporting patients with sight loss

Practice team members share their tips on giving customers a spring in their step through nuanced eyewear selection

Experts share their tips on how to ensure that every patient who walks through the door of an optical practice feels welcome

From communication tips to staff training, experts share their insight on making contact lenses an integral part of optical practice

From the balance between selling and recommendation to tricky ethical and clinical issues, practice members share their tips

Communication is key when it comes to addressing conflict in optical practice. Optometrist Richard Edwards highlights common complaints and his top tips

Making sure patients get the right care at the right time is an essential aspect of offering a quality eye care service. Practice team members share their thoughts on how to embed a successful triage process