Optical organisations
The latest news from leading optical organisations across the sector
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Optical regulator seeks feedback on draft guidance to help practitioners balance patient confidentiality and the public interest
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Nockolds Solicitors’ Jennie Jones speaks to OT about how the Optical Consumer Complaints Service has developed over the last five years
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OCCS resolution manager Dawn Slocombe tells OT how she guides patients and professionals through conflict
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OC releases guidance after the consumer regulator challenged whether customers know that the frames they try on are the ones they will ultimately purchase
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An engineer with a lesion behind his ear, a retinal detachment and a baby with congenital aphakia were among cases detailed at 100% Optical
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Optical Consumer Complaints Society head, Jennie Jones, shares her customer service insight with OT
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First combined NEG and iDay events celebrate a record turnout for both conferences
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Advice to consumers from Which? to shop around between opticians is “unhelpful to patients buying prescription eyewear”