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“Alexa, what are the symptoms of red eye?”

A collaboration between the NHS and Amazon will enable patients to access health information through simple voice commands

16 Jul 2019 by Selina Powell

A collaboration between Amazon and the NHS will enable patients to seek NHS-verified health information through voice assisted technology.

Amazon’s algorithm will use information from the NHS website to provide answers to health-related questions, enhancing access for those with visual impairment.

The NHS reports that by 2020 half of all searches are expected to be made through voice-assisted technology.

Health secretary Matt Hancock highlighted that the Government aims to empower every patient to take better control of their healthcare.

“Technology like this is a great example of how people can access reliable, world-leading NHS advice from the comfort of their home, reducing the pressure on our hardworking GPs and pharmacists,” he said.

NHSX chief executive Matthew Gould said the public need to be able to get reliable information about their health easily.

“By working closely with Amazon and other tech companies, big and small, we can ensure that the millions of users looking for health information every day can get simple, validated advice at the touch of a button or voice command,” he said.

Image credit: Pixabay

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