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Moorfields receives “outstanding” rating for effectiveness from CQC

The Care and Quality Commission has rated all services either “good” or “outstanding” following an inspection in November last year

13 Mar 2019 by Selina Powell

All services at Moorfields Eye Hospital NHS Foundation Trust assessed as part of a recent inspection by the Care and Quality Commission (CQC) have been rated “good” or “outstanding.”

The trust received an “outstanding” rating for effectiveness, with inspectors highlighting that patient outcomes across many specialties were better than national and international standards.

Participation in research projects and positive multidisciplinary team working were also highlighted as contributing to the “outstanding” rating.

Moorfields received “good” ratings for safety, leadership, caring and responsiveness.

Inspectors recognised Moorfields’ commitment to innovation, highlighting the London Project to Cure Blindness and Moorfields’ artificial intelligence collaboration with DeepMind Health.

Moorfields Eye Hospital chief executive, David Probert, said he was delighted with the “outstanding” rating for the effectiveness of services.

“This achievement is thanks to the dedication and commitment of our workforce at all levels,” he emphasised.

Among areas for improvement mentioned in the report, the CQC stated that the hospital did not attend rate for outpatients at Moorfields City Road and Moorfields at St George’s was higher than the England average.

The report noted that the trust is working to improve this.

There were also capacity issues in some of the clinics at Moorfields’ Bedford site, with patients experiencing delays.

Regarding leadership, the report highlighted that Moorfields board members are aware that they need to improve equality and diversity across the trust and at board level.

Mr Probert said: “As a learning organisation we know there are some areas where we can improve, and we are taking action to address these.”

Image credit: Metro Centric


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