High Street

Opticians healthy treat giveaway educates the public about the importance of healthy eating during NEHW

Specsavers director of customer service, Jill Clark, talks to OT  about the multiple’s award-winning customer service

Practices need to adapt to compete with online retailers, warns Ocuco

Scottish opticians group has introduced a customer loyalty card

Multiple beats Waitrose and John Lewis to take top spot in UK Customer Satisfaction Index

Practice chosen by mystery shoppers for customer service, store appearance and growth

Multiple will roll out its new customer journey in more than 160 stores by the end of the year