High Street

The Staffordshire independent optometrist has installed a new ground floor test room to enhance access for people with physical disabilities

Newly-qualified optometrist and dispensing colleague receive accolades

Kite Eyewear’s co-founder, Amar Radia, explains the benefits of its bespoke 3D printing service

The multiple is one of the first opticians to establish a nationwide independent healthcare feedback service

Opticians healthy treat giveaway educates the public about the importance of healthy eating during NEHW

Specsavers director of customer service, Jill Clark, talks to OT  about the multiple’s award-winning customer service

Practices need to adapt to compete with online retailers, warns Ocuco

Scottish opticians group has introduced a customer loyalty card

Multiple beats Waitrose and John Lewis to take top spot in UK Customer Satisfaction Index

Practice chosen by mystery shoppers for customer service, store appearance and growth