Business management
Business insight from professionals who have already made their business a success
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Farzeen Khan on her journey from discovering optometry accidentally in Nepal to running her own practice on the Isle of Wight
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Luke Wren, head of business development at the Hakim Group, outlines the steps taken to purchase the retail arm of the historic Norville Opticians
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Russell Thomas, director and senior consultant at the Diversity Trust, on how practices can fight unconscious bias and foster a culture of learning that works for everyone
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Katie Memory, managing partner of Memory Opticians in Wiltshire, on prepping patients ahead of appointments and ensuring the safety of her staff across two stores
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Additional measures to support job retention and employment opportunities have been welcomed by practices, though gaps in support persist for some
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From Perspex screens and hand sanitiser, to video explainers and smiley badges, these are some of the ways practice owners are adapting
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Dan Varcoe, owner of Varcoe Eyecare in St Austell, on how he’s prioritising patient care as his practice fully reopens
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Optometrist and OT clinical editor for multimedia, Ceri Smith-Jaynes, and East London practice owner, Simon Rose, discuss what independent practices need to do to secure their businesses over the next few months
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Kathleen McQuade, of Aberfeldy Opticians in Perthshire, on how she’s planning to juggle running her practice with first-time motherhood
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Ian Cameron, of Edinburgh’s Cameron Optometry, on why practices need to embrace remote consultations or risk being left behind