Business management

Alison Harwood, co-owner of Optika Opticians in Weston-super-Mare, on creating a COVID-safe environment that works for staff as well as patients

Primary Care Support England will pause the roll-out to new users to allow for a review of the system to ensure continuity of service as volumes grow

Visioncall’s managing director, Michelle Le Prevost, tells OT  how the organisation has pivoted its approach to delivering domiciliary care

HM Revenue and Customs (HMRC) is calling for customers to register for self-assessment by the 5 October deadline

OT  speaks to law firm Brown Rudnick about the Financial Conduct Authority’s test case and what it means for policy holders

Daniel James, director of client services at Lloyd and Whyte, tells OT  how you can shore up your finances to provide security in the long-term

Ian Cameron, of Edinburgh’s Cameron Optometry, on building an IP-qualified workforce and why upskilling is essential for the future of the profession

Optometrist Faye McDearmid on finding a balance between traditional and digital modes of communication during a pandemic

Every issue, OT  poses a scenario from a practitioner. Here, we look at providing domiciliary care to patients who have continued to shield

Mohamed Ayyaz Kasmani of Feltham Eyecare on relaying post-lockdown safety messages through animated video