Business management

Katie Memory, managing partner of Memory Opticians in Wiltshire, on prepping patients ahead of appointments and ensuring the safety of her staff across two stores

Dan Varcoe, owner of Varcoe Eyecare in St Austell, on how he’s prioritising patient care as his practice fully reopens

Optometrist and OT  clinical editor for multimedia, Ceri Smith-Jaynes, and East London practice owner, Simon Rose, discuss what independent practices need to do to secure their businesses over the next few months

Ian Cameron, of Edinburgh’s Cameron Optometry, on why practices need to embrace remote consultations or risk being left behind

Zoe Richmond, interim clinical director of the Local Optical Committee Support Unit (LOCSU), tells OT  about setting up the COVID-19 Urgent Eyecare Service.

Liz Jackson, optometrist and co-owner of three Midlands-based optical practices, tells OT  how adaptations made during the lockdown will leave her business better placed for the future

eGOS, celebrity speakers, and “warts and all” benchmarking analysis at the Newport event

Corporate manager at Smart Employee Eyecare, Jamie Ramage, and human resources adviser at Rutland County Council, Dawn Farran, discuss how the Smart Employee Eyecare scheme helps improve the health and wellbeing of staff

Following the Chancellor’s Autumn Budget statement, OT  spoke to the Federation of Small Businesses’ national chairman, Mike Cherry (pictured), for his view of its impact for the High Street and on optometrists’ wallets

Co-founder and head of marketing of Valli Opticians, Rachel Valli (pictured below), and new patient, Rosalyn Raine, explain how a solution to recycling contact lens packaging was found