Business management
Business insight from professionals who have already made their business a success
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In Brighton, a local independent and a branch of Specsavers have worked side-by-side since 1991. OT found out what they’ve learnt from each other
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Rob Coleman, business lead at M&S Opticians, and store manager, Sarah Wilson-Suffield, explain how the brand’s store rollout is prioritising customer convenience
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Optometrist Jaskiran Sandhu speaks to OT about his journey into practice ownership and being a business owner during the pandemic
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Optometrist, Sophie Patel, speaks to OT about how she achieved her goal of becoming a practice owner and reflects on working during the pandemic
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Retail director of Specsavers in Elgin, Scotland, Peter Taylor, shares insight into the flexible working contracts that the practice has introduced since extending its opening hours in May this year
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Ophthalmic partner of four Specsavers stores in the South West of England, Dr Josie Forte, shares insight into introducing an app-based clinic management tool in practice
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Nine in 10 primary care workers find their work-life stressful. Employers and managers need to step up and help staff stay well, Emma Mamo of Mind explains
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OT speaks to practitioners about the purpose of the Opticians Act, its flaws and freedoms
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Product owner for virtual technology at Specsavers, James Whitford, and retail director at Specsavers Bodmin, Joanna McLean, discuss how the multiple’s virtual styling app, Frame Styler, has changed the patient journey