Business management
Business insight from professionals who have already made their business a success
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Raj Gill, co-owner of Specsavers Keighley, on how he rolled out dementia awareness training for staff across his two practices
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CIPD research adviser, Melanie Green, speaks to OT about sensitive ways to apply diversity and inclusion management in the workplace
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One of your employees has tested positive for COVID-19. What should you do? The AOP offers some advice
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Helen Court, optometrist and senior postgraduate tutor at NHS Education for Scotland, tells OT how leadership techniques can instil positivity during stressful times
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Russell Thomas, director and senior consultant at the Diversity Trust, on how practices can fight unconscious bias and foster a culture of learning that works for everyone
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Senior guidance adviser at the Advisory, Conciliation and Arbitration Service, Tom Neil (pictured), talks to OT about what forms bullying can take and why it needs to be addressed
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Locum optometrists and practices that employ locums will be affected by tax changes that take effect in April 2020
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Anjana Taank, owner of Taank Optometrists, which won Practice of the Year at the AOP Awards 2017, on the importance of the team – and cake
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Research associate at the Chartered Institute for Professional Development (CIPD), Louisa Baczor, on the ‘sandwich’ generation, managing fairness, and how to actively listen to employees
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When is comes to top-flight corporate human resources directors, few are more recognisable than Lucy Adams. But her time at the top has been far from an easy ride.