Business management
Business insight from professionals who have already made their business a success
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Practices on the High Street share insight into the initiatives they have developed to help ensure customer satisfaction and promote loyalty
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The Outside Clinic’s director of professional services, Nick Wingate, and professional services manager, Matt Burford, tell OT how the record keeping software, Eyeris, has transformed domiciliary visits
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OT speaks to two independent practices about the benefits that allowing patients to order contact lenses online can bring
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Channel manager at telephone answering specialist Moneypenny, Stephanie Vaughan-Jones, shares her expertise on how to craft the perfect phone call with patients
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Owner of Lofus Optical, John Prouse, discusses the benefits of practice presentations
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Business support platform for independents launches new online portal of management resources to support practice growth
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Optometrist entrepreneur Imran Hakim believes that all practitioners have to adapt as technology advances and shapes the expectations of patients
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