Business management

Brian Tompkins has had GOS forms at his Northampton practice since they were “green and ancient.” He tells OT  why it was time to change

Alison Harwood, co-owner of Optika Opticians in Weston-super-Mare, on creating a COVID-safe environment that works for staff as well as patients

Ian Cameron, of Edinburgh’s Cameron Optometry, on building an IP-qualified workforce and why upskilling is essential for the future of the profession

Optometrist Faye McDearmid on finding a balance between traditional and digital modes of communication during a pandemic

Every issue, OT  poses a scenario from a practitioner. Here, we look at providing domiciliary care to patients who have continued to shield

Mohamed Ayyaz Kasmani of Feltham Eyecare on relaying post-lockdown safety messages through animated video

Katie Memory, managing partner of Memory Opticians in Wiltshire, on prepping patients ahead of appointments and ensuring the safety of her staff across two stores

Dan Varcoe, owner of Varcoe Eyecare in St Austell, on how he’s prioritising patient care as his practice fully reopens

Optometrist and OT  clinical editor for multimedia, Ceri Smith-Jaynes, and East London practice owner, Simon Rose, discuss what independent practices need to do to secure their businesses over the next few months

Kathleen McQuade, of Aberfeldy Opticians in Perthshire, on how she’s planning to juggle running her practice with first-time motherhood