Business management
Business insight from professionals who have already made their business a success
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Alison Harwood, co-owner of Optika Opticians in Weston-super-Mare, on creating a COVID-safe environment that works for staff as well as patients
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Farzeen Khan on her journey from discovering optometry accidentally in Nepal to running her own practice on the Isle of Wight
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Russell Thomas, director and senior consultant at the Diversity Trust, on how practices can fight unconscious bias and foster a culture of learning that works for everyone
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Liz Jackson, optometrist and co-owner of three Midlands-based optical practices, tells OT how adaptations made during the lockdown will leave her business better placed for the future
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OT poses a monthly scenario from a practitioner. This month, we look at complaints
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OT poses a monthly scenario from a practitioner. This month, we look at joining a new team with optometrist and mind coach, David Rahman
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Director of marketing and national accounts at CooperVision, Mark Draper, and optometrist and founder of Ellis & Killpartrick Opticians, Mike Killpartrick (pictured), discuss the contact lens company’s Stories from the Chair competition
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Optometrist and professional education and development manager for the UK and Ireland at Johnson & Johnson, Sheetal Patel, shares her top tips for engaging with the next generation on eye health
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Vinni Verdee discusses the importance of effective communication in and out of the practice
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Optical Consumer Complaints Service consultant, Richard Edwards, discussed navigating negative feedback at 100% Optical