Business management
Business insight from professionals who have already made their business a success
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Farzeen Khan on her journey from discovering optometry accidentally in Nepal to running her own practice on the Isle of Wight
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Russell Thomas, director and senior consultant at the Diversity Trust, on how practices can fight unconscious bias and foster a culture of learning that works for everyone
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Liz Jackson, optometrist and co-owner of three Midlands-based optical practices, tells OT how adaptations made during the lockdown will leave her business better placed for the future
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OT poses a monthly scenario from a practitioner. This month, we look at complaints
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OT poses a monthly scenario from a practitioner. This month, we look at joining a new team with optometrist and mind coach, David Rahman
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Director of marketing and national accounts at CooperVision, Mark Draper, and optometrist and founder of Ellis & Killpartrick Opticians, Mike Killpartrick (pictured), discuss the contact lens company’s Stories from the Chair competition
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Optometrist and professional education and development manager for the UK and Ireland at Johnson & Johnson, Sheetal Patel, shares her top tips for engaging with the next generation on eye health
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Vinni Verdee discusses the importance of effective communication in and out of the practice
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Optical Consumer Complaints Service consultant, Richard Edwards, discussed navigating negative feedback at 100% Optical
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Product owner for virtual technology at Specsavers, James Whitford, and retail director at Specsavers Bodmin, Joanna McLean, discuss how the multiple’s virtual styling app, Frame Styler, has changed the patient journey