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Practice team guide
Managing team wellbeing
Optometrists Neil Retallic and Peter Greedy provide guidance on fostering mentally healthy workplaces
07 October 2022
A growing number of workplaces are recognising that failing to address factors that compromise employee happiness is not only counterproductive in terms of individual wellbeing – but leads to a less productive workforce.
As well as reducing productivity, drains on employee wellbeing can lead to staff requiring extended breaks from work.
The latest registrant survey by the General Optical Council found that close to one in 10 optometrists and dispensing opticians had taken a leave of absence as a result of stress.
So how can you foster wellbeing within optical practices? OT asked optometrists Neil Retallic and Peter Greedy for their thoughts.
Workplace culture
Retallic encouraged practices to adopt a positive mental health culture by encouraging open conversations.
“Individuals within the workplace can help shape a culture that encourages acceptance that mental health issues are not a failure or taboo subject and that actively talking about personal experiences and how they have overcome challenges is a strength,” he observed.
He noted that simple steps, such as setting personal daily targets to achieve a work-life balance, can be useful. This might include practising relaxation techniques or going for a walk during breaks.
Reflecting on the key features of a happy workplace, Retallic described a team that is communicating with each other and feels free to outline changes that are required to support their personal and professional needs.
Actively talking about personal experiences and how they have overcome challenges is a strength
“Teams who take time to understand their colleagues’ personal interests, how to work best together and self-reflect will outperform those just focused on business operational activities,” he said.
Seven steps to wellbeing
Optometrist, coach and leadership consultant, Peter Greedy, highlighted seven areas that optometrists can focus on to improve wellbeing: nutrition, sleep, exercise, mindfulness, learning, service and creativity.
Practice managers should reflect on how they can encourage healthy food choices at work – for example, by having suitable facilities to prepare food at work.
They could also provide the space for weary employees to have a recharging power nap.
A lunchtime walk with a colleague can help to incorporate exercise into the working day – and walking with a peer provides accountability and motivation.
Greedy shared that mindfulness activities can easily be done in a quiet, dark room
“I focus on my breathing, note when my mind wanders and refocus on breathing,” he said.
Greedy encouraged practices to provide access to online learning for staff. He also highlighted that while optometry is a service profession, staff should consider how they frame their work.
“Do we approach it as an act of service or just go through the motions of the customer service playbook?” he asked.
Social media, frame selections, window displays and seasonal themes all provide opportunities for creativity within practice, Greedy highlighted.
Peter Greedy fosters workplace wellbeing through personal coaching and leadership development services. Find out more through his website or contact him directly on 07906 632378
Five minutes: do a breathing exercise. For example, box breathing is four seconds each of inhale, pause, exhale, pause. During each four second interval the participant traces one side of a square or rectangular object with their eyes - a framed picture, window or door are ideal. By the end of the second pause, they are back to the corner where they started.
10 minutes: consider a mindfulness exercise or micro nap. This could be an extended mindfulness exercise leading to a nap. Allow yourself to drift into the lightest of sleeps and then wake up. If you are concerned you’ll pass into deep sleep, simply set a timer for 10 mins.
30 minutes: go for a walk and listen to a podcast. If you use bone conducting headphones, you can also listen to the sounds of nature around you. This means in one activity you have a triple whammy of wellness benefits: exercise, learning and connection with nature.The mini-mini break
Peter Greedy outlines how you can infuse balance into your working day
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