Business support platform for independents launches new online portal of management resources to support practice growth

Optometrist entrepreneur Imran Hakim believes that all practitioners have to adapt as technology advances and shapes the expectations of patients

PMS users will be able to order Zeiss lenses and treatments faster and with less scope for errors

Masterclasses and workshops are added to the programme for the 2017 annual business event for independents

First combined NEG and iDay events celebrate a record turnout for both conferences

Social media is an essential part of customer service, explains co-founder of national marketing agency, The Tonic Communications, Georgina Dunkley

IT services division of the National Eyecare Group ‘proud to be the first PMS provider in the UK’ to submit GOS forms via NHS Scotland’s e-payments system

Wiltshire practice receives excellent customer service accolade over spectacles refund to bereaved daughter

Entrepreneur to share his vision of the future of optical retail with independents at Birmingham conference

OT  talks to retail champion and keynote speaker at Independents Day 2016, Clare Rayner, about how practices can achieve retail excellence