Emily McCormick
More articles by Emily McCormick
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Optometrists-come-practice-owners Conor Heaney and Anthony Clarke talk to OT about building their businesses
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The solicitors will remain as the chosen provider of the service that is funded by the GOC for at least the next three years
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Experts discussed the retention of contact lens patients at Alcon’s annual Alconversation event
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OT speaks to optometrists Claire Slade and Peter Hampson about how AI could emerge in optics in the coming years
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Nockolds Solicitors’ Jennie Jones speaks to OT about how the Optical Consumer Complaints Service has developed over the last five years
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Vinni Verdee discusses the importance of effective communication in and out of the practice
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Practices on the High Street share insight into the initiatives they have developed to help ensure customer satisfaction and promote loyalty
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OT speaks to two independent practices about the benefits that allowing patients to order contact lenses online can bring
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Channel manager at telephone answering specialist Moneypenny, Stephanie Vaughan-Jones, shares her expertise on how to craft the perfect phone call with patients