Andrew McClean

Product owner for virtual technology at Specsavers, James Whitford, and retail director at Specsavers Bodmin, Joanna McLean, discuss how the multiple’s virtual styling app, Frame Styler, has changed the patient journey

Research by Optegra found that the average lifetime spend is £17,471

Specsavers optometrist, Alison Dunne, and her patient, Peter Hoey, speak about the referral that led to a blood transfusion

Laura de Benito-Llopis speaks to OT  about referring patients with red eye

Team members of Finlay London, Soho branch and founders, David Lochhead and Dane Butler, discuss providing an own brand frame offering to patients

It’s the time of year where you take more notice of what kind of customer service you receive

Specsavers optometrist, Pratish Bhundia, and grandmother of eight-year-old Kian Priest, Cherryle Levett, discuss a referral that led to brain surgery

CooperVision has shared videos from its Stories from the chair campaign

The Outside Clinic’s director of professional services, Nick Wingate, and professional services manager, Matt Burford, tell OT  how the record keeping software, Eyeris, has transformed domiciliary visits

Optometrist and professional affairs consultant for Johnson & Johnson, Simon Donne, and his patient, Michael Stevens, discuss why multifocal contact lenses were best suited to Mr Stevens’ lifestyle