The practice manager at 20 20 Opticians and Hearing Care said patients return because of friendly faces and expertise of staff

Retired dispensing optician, Alison Coates, discusses her career with director of Rifkind & Brophy Optometrists, Ben Wilkinson

A Which? survey asked members of the public for their views on 100 companies

The South Wilts Business of the Year Awards winners will be announced on 20 June

Director of marketing and national accounts at CooperVision, Mark Draper, and optometrist and founder of Ellis & Killpartrick Opticians, Mike Killpartrick (pictured), discuss the contact lens company’s Stories from the Chair competition

A practice owner in Newbury has shared how the software has improved patient relationships

Clinical trainer at Optos, Nils Hansen, explains how practitioners can interact with patients using optomap

Team members of Finlay London, Soho branch and founders, David Lochhead and Dane Butler, discuss providing an own brand frame offering to patients

It’s the time of year where you take more notice of what kind of customer service you receive

CooperVision has shared videos from its Stories from the chair campaign