cetvideobanner Banner overlay

Avoiding common complaints

This lecture will use recent GOC, civil and NHS complaints to illustrate common pitfalls. Many complaints hinge on minor aspects of examination techniques or record keeping so the practical tips provided will help to prevent these complaints from happening.

This CET video is offered as non-interactive CET only.

Please note that watching this CET Video here will not allow you to proceed to the MCQs related to this exam. You must return to the CET listing and click 'Take this exam' to watch the video in full and proceed to the MCQs.