Logging in FAQs

If you're having problems with logging in to the website, we have compiled a list of the more commonly encountered issues together with some advice on how these can be resolved.

If you are unable to log in, please refer to the questions and answers below in the first instance. If, having read the advice, your problem persists, please contact us at [email protected]. We will reply to you within 48 hours (week days), if not sooner.