Managing Effective Teams
When:
Time:
Where: Association of Optometrists, 2 Woodbridge Street, London, EC1R 0DG
Interactive CET points approved: 12
The ability to manage teams effectively alongside the day-to-day clinical responsibilities can be challenging for practitioners. Through a series of small group workshops, delegates will identify common issues and apply tried and tested methods to improve their approach to team management.
Please note that three interactive points have been approved for DOs on this course.
9.30AM - 10.00AM
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Registration
Registration
10.00AM - 11.15AM
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3 points
Personal development as a manager and leader
Workshop
11.15AM - 11.30AM
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Refreshment break
Session Breaks
11.30AM - 12.15PM
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3 points
Evaluating what makes a high performing team
Workshop
12.15PM - 1.00PM
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Recruiting great people
Workshop
1.00PM - 1.45PM
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Lunch
Session Breaks
1.45PM - 3.00PM
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3 points
Influencing and Negotiation
Workshop
3.00PM - 3.15PM
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Refreshment break
Session Breaks
3.15PM - 4.30PM
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3 points
Dealing with conflict and increasing team resilience
Workshop
C-62416: What makes a high performing team?
Learning objectives:
- Understand the need to work effectively as a team to deliver the best care to patients
C-62414: Dealing with conflict
Learning objectives:
- Understand how to manage conflict
C-62415: Personal development as a manager and leader
Learning objectives:
To explore efficient ways to develop the communication skills and awareness needed to become an effective leader and manager to ensure effective patient care delivery.
C-62413: Influence and negotiation
Learning objective:
Understand the user of negotiation techniques to balance the needs of practitioners and patients.
| Status | Rate (including VAT) |
| AOP Member | £195 |
| AOP Member's practice staff | £195 |
| Non-member | £350 |
Please not that all bookings for AOP events are subject to our terms and conditions, which include our cancellation policy.