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Negotiation Skills

When:

Time:

Where: Association of Optometrists, 2 Woodbridge Street, London, EC1R 0DG

Interactive CET points approved: 15

Delegates will develop their ability to negotiate effectively and relate these skills to commonplace scenarios in everyday practice. Working in small groups, the facilitator will use evidence-based models to hone the practitioner’s approach in this important area of professional development.

09:30 - 10:00

  • Registration

    Registration

10:00 - 11:15

  • 3 points

    Identifying negotiation situations and evaluating own experience level

    Workshop

11:15 - 11:30

  • Refreshment break

    Session Breaks

11:30 - 12:15

  • 3 points

    Understanding the key principles of effective negotiation

    Workshop

12:15 - 13:00

  • 3 points

    The Phases of negotiation

    Workshop

13:00 - 13:45

  • Lunch

    Session Breaks

13:45 - 15:00

  • 3 points

    The role of influence in a negotiation

    Workshop

15:00 - 15:15

  • Refreshment break

    Session Breaks

15:15 - 16:30

  • 3 points

    Understanding what causes people to react badly

    Workshop

Association of Optometrists, 2 Woodbridge Street, London, EC1R 0DG
 

C-62147: Understanding what causes people to react badly

oocomm docomm

Learning objectives:

  • Understand the use of techniques to avoid breakdown in communication to balance the needs of practitioners and patients

C-62146: The role of influence in a negotiation

oocomm docomm

Learning objectives:

  • Understand the use of negotiation techniques to balance the needs of practitioners and patients

C-62145: The phases of negotiation

oocomm docomm

Learning objectives:

  • Understand the use of negotiation techniques to balance the needs of practitioners and patients

C-62144: Understanding the key principles of effective negotiation

oocomm

Learning objectives:

  • Understand the use of negotiation techniques to balance the needs of practitioners and patients

C-62142: Identifying negotiation situations and evaluating own experience level

oocomm docomm

Learning objectives:

  • Understand the use of negotiation techniques to balance the needs of practitioners and patients

 Status  Rate (including VAT)
 AOP Member  £195
 AOP Member - practice team member  £195
 Non-member  £350

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