Developing and using confident behaviour

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Where: Association of Optometrists, 2 Woodbridge Street, London EC1R 0DG

Interactive CET points approved: 15

Target groups: O, DO, TO

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Do you find it difficult to ask for what you need or to say ‘no’ to unreasonable requests in the workplace? This session will introduce you to common assertiveness and influencing techniques to increase your chances of getting what you need from others.

Delegates will learn:

  • Basic assertiveness techniques
  • How to stand up for yourself without upsetting others
  • Practical tips for the workplace

"Very good workshop.
Really made me think about situations in a different way"
Parmjit Singh Mund, AOP member

9:30AM - 4:30PM

Event sessions

9:30AM - 10:30AM

Registration, tea and coffee Session Breaks

10:00AM - 11:00AM

Understanding your reactions Workshop | 3 CPD points

11:00AM - 11:15AM

Tea and coffee Session Breaks

11:15AM - 12:15PM

Reducing the chance of things going wrong and action planning Workshop | 3 CPD points

12:15PM - 1:15PM

Asseerting your basic rights Workshop | 3 CPD points

1:15PM - 2:15PM

Lunch Session Breaks

2:15PM - 3:15PM

Preparing to be assertive Workshop | 3 CPD points

3:15PM - 3:30PM

Tea and coffee Session Breaks

3:30PM - 4:30PM

Basic assertiveness techniques and practice Workshop | 3 CPD points