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Developing and using confident behaviour

When:

Time:

Where: Association of Optometrists, 2 Woodbridge Street, London EC1R 0DG

Interactive CET points approved: 15

Do you find it difficult to ask for what you need or to say ‘no’ to unreasonable requests in the workplace? This session will introduce you to common assertiveness and influencing techniques to increase your chances of getting what you need from others.

Delegates will learn:

  • Basic assertiveness techniques
  • How to stand up for yourself without upsetting others
  • Practical tips for the workplace

"Very good workshop.
Really made me think about situations in a different way"
Parmjit Singh Mund, AOP member

09:30 - 16:30

  • Event sessions

09:30 - 10:30

  • Registration, tea and coffee

    Session Breaks

10:00 - 11:00

  • 3 points

    Understanding your reactions

    Workshop

11:00 - 11:15

  • Tea and coffee

    Session Breaks

11:15 - 12:15

  • 3 points

    Reducing the chance of things going wrong and action planning

    Workshop

12:15 - 13:15

  • 3 points

    Asseerting your basic rights

    Workshop

13:15 - 14:15

  • Lunch

    Session Breaks

14:15 - 15:15

  • 3 points

    Preparing to be assertive

    Workshop

15:15 - 15:30

  • Tea and coffee

    Session Breaks

15:30 - 16:30

  • 3 points

    Basic assertiveness techniques and practice

    Workshop