Mastering workplace communication

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When:

Time:

Where: National Resource Centre, Floor 4+5, Aqueous II, Aston Cross Business Village, Rocky Lane, Aston, Birmingham, B6 5RQ

CET points approved : 15

Prices from: £195 - £350 Book or join now to attend this event Interactive CET points approved: 15

This workshop will help delegates to understand the essential elements of effective communication in the workplace. Delegates will discuss common scenarios, understand how communication styles differ, and how communication can impact on team dynamics.

Please note that if you have already attended this course in 2019 you will not be eligible for the CET points.

09:30 - 10:00

Registration Registration

10:00 - 11:15

Choosing the right medium to communicate Workshop | 3 CET points

11:15 - 11:30

Refreshment break Session Breaks

11:30 - 12:15

Communication theory and technique Workshop | 3 CET points

12:15 - 13:00

Communication skills and teamwork Workshop | 3 CET points

13:00 - 13:45

Lunch Session Breaks

13:45 - 15:00

Communication: practical skills Workshop | 3 CET points

15:00 - 15:15

Refreshment break Session Breaks

15:15 - 16:30

Dealing with 'difficult' people Workshop | 3 CET points
   Rate (including VAT)
 AOP Members  £195
 AOP Member - practice team member  £195
 Non-members  £350

Please note that all bookings for AOP events are subject to our terms and conditions, which include our cancellation policy.

Prices from: £195 - £350 Book or join now to attend this event Interactive CET points approved: 15