Developing and using confident behaviour 2018

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When:

Time:

Where: 2 Woodbridge Street, London, EC1R 0DG

Interactive CET points applied for: 15

Target groups: O, DO, IP

Prices from £175–£300 Book or join now to attend this event Interactive CET points applied for: 15

Using common workplace scenarios as a basis for discussion, this workshop will introduce you to some tried-and-tested assertiveness and influencing techniques to help you balance your own needs in the workplace, with those of your patients and fellow practitioners.

Delegates will learn

  • How to appropriately use assertive behaviour when communicating with a patient
  • How to avoid conflict and be aware of emotions
  • How to reduce the chance
Please note, if you attended a professional development course in this current CET cycle, you will not be awarded CET points for the same 2018 professional development course.

Agenda

Time Session name CET points
9.30am - 4.30pm Event sessions
9.30am - 10.00am Registration, tea and coffee
10.00am - 11.15am Understanding your reactions 3
11.15am - 11.30am Tea and coffee
11.30am - 12.15pm Reducing the chance of things going wrong and action planning 3
12.15pm - 1.00pm Asseerting your basic rights 3
1.00pm - 1.45pm Lunch
1.45pm - 3.00pm Preparing to be assertive 3
3.00pm - 3.15pm Tea and coffee
3.15pm - 4.30pm Basic assertiveness techniques and practice 3

Prices from £175–£300 Book or join now to attend this event Interactive CET points applied for: 15