Developing and using confident behaviour 2018

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When:

Time:

Where: 2 Woodbridge Street, London, EC1R 0DG

Interactive CET points applied for: 15

Target groups: O, DO, IP

Prices from £175–£300 Book or join now to attend this event Interactive CET points applied for: 15

Using common workplace scenarios as a basis for discussion, this workshop will introduce you to some tried-and-tested assertiveness and influencing techniques to help you balance your own needs in the workplace, with those of your patients and fellow practitioners.

Delegates will learn

  • How to appropriately use assertive behaviour when communicating with a patient
  • How to avoid conflict and be aware of emotions
  • How to reduce the chance
Please note, if you attended a professional development course in this current CET cycle, you will not be awarded CET points for the same 2018 professional development course.

Agenda

Time Session name CET points
09:30 - 16:30 Event sessions
09:30 - 10:00 Registration, tea and coffee
10:00 - 11:15 Understanding your reactions 3
11:15 - 11:30 Tea and coffee
11:30 - 12:15 Reducing the chance of things going wrong and action planning 3
12:15 - 13:00 Asseerting your basic rights 3
13:00 - 13:45 Lunch
13:45 - 15:00 Preparing to be assertive 3
15:00 - 15:15 Tea and coffee
15:15 - 16:30 Basic assertiveness techniques and practice 3

Prices from £175–£300 Book or join now to attend this event Interactive CET points applied for: 15