Developing and using confident behaviour

Placeholder event image
 

When:

Time:

Where: Association of Optometrists, 2 Woodbridge Street, London EC1R 0DG

Interactive CET points approved: 15

Target groups: O, DO, TO

oocomm docomm toshare

Do you find it difficult to ask for what you need or to say ‘no’ to unreasonable requests in the workplace? This session will introduce you to common assertiveness and influencing techniques to increase your chances of getting what you need from others.

Delegates will learn:

  • Basic assertiveness techniques
  • How to stand up for yourself without upsetting others
  • Practical tips for the workplace

"Very good workshop.
Really made me think about situations in a different way"
Parmjit Singh Mund, AOP member

09:30 - 10:30

Registration, tea and coffee Session Breaks

09:30 - 16:30

Event sessions

10:00 - 11:00

Understanding your reactions Workshop | 3 CET points

11:00 - 11:15

Tea and coffee Session Breaks

11:15 - 12:15

Reducing the chance of things going wrong and action planning Workshop | 3 CET points

12:15 - 13:15

Asseerting your basic rights Workshop | 3 CET points

13:15 - 14:15

Lunch Session Breaks

14:15 - 15:15

Preparing to be assertive Workshop | 3 CET points

15:15 - 15:30

Tea and coffee Session Breaks

15:30 - 16:30

Basic assertiveness techniques and practice Workshop | 3 CET points

Location

Association of Optometrists, 2 Woodbridge Street, London EC1R 0DG