Developing and using confident behaviour

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When:

Time:

Where: Association of Optometrists, 2 Woodbridge Street, London EC1R 0DG

Interactive CET points approved: 15

Target groups: O, DO, TO

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Prices from £175–£300 Book or join now to attend this event Interactive CET points approved: 15

Do you find it difficult to ask for what you need or to say ‘no’ to unreasonable requests in the workplace? This session will introduce you to common assertiveness and influencing techniques to increase your chances of getting what you need from others.

Delegates will learn:

  • Basic assertiveness techniques
  • How to stand up for yourself without upsetting others
  • Practical tips for the workplace

"Very good workshop.
Really made me think about situations in a different way"
Parmjit Singh Mund, AOP member

Time Session name CET points
9.30am - 4.30pm Event sessions
9.30am - 10.30am Registration, tea and coffee
10.00am - 11.00am Understanding your reactions 3
11.00am - 11.15am Tea and coffee
11.15am - 12.15pm Reducing the chance of things going wrong and action planning 3
12.15pm - 1.15pm Asseerting your basic rights 3
1.15pm - 2.15pm Lunch
2.15pm - 3.15pm Preparing to be assertive 3
3.15pm - 3.30pm Tea and coffee
3.30pm - 4.30pm Basic assertiveness techniques and practice 3

Prices from £175–£300 Book or join now to attend this event Interactive CET points approved: 15