Developing and using confident behaviour

Placeholder event image
 

When:

Time:

Where: Association of Optometrists, 2 Woodbridge Street, London EC1R 0DG

Interactive CET points approved: 15

Target groups: O, DO, TO

Communication Communication Share decision making

Prices from £175–£300 Book or join now to attend this event Interactive CET points approved: 15

Do you find it difficult to ask for what you need or to say ‘no’ to unreasonable requests in the workplace? This session will introduce you to common assertiveness and influencing techniques to increase your chances of getting what you need from others.

Delegates will learn:

  • Basic assertiveness techniques
  • How to stand up for yourself without upsetting others
  • Practical tips for the workplace

"Very good workshop.
Really made me think about situations in a different way"
Parmjit Singh Mund, AOP member

Agenda

Time Session name CET points
09:30 - 16:30 Event sessions
09:30 - 10:30 Registration, tea and coffee
10:00 - 11:00 Understanding your reactions 3
11:00 - 11:15 Tea and coffee
11:15 - 12:15 Reducing the chance of things going wrong and action planning 3
12:15 - 13:15 Asseerting your basic rights 3
13:15 - 14:15 Lunch
14:15 - 15:15 Preparing to be assertive 3
15:15 - 15:30 Tea and coffee
15:30 - 16:30 Basic assertiveness techniques and practice 3

Prices from £175–£300 Book or join now to attend this event Interactive CET points approved: 15