Developing and using confident behaviour
When:
Time:
Where: Association of Optometrists, 2 Woodbridge Street, London EC1R 0DG
Interactive CET points approved: 15
Do you find it difficult to ask for what you need or to say ‘no’ to unreasonable requests in the workplace? This session will introduce you to common assertiveness and influencing techniques to increase your chances of getting what you need from others.
Delegates will learn:
- Basic assertiveness techniques
- How to stand up for yourself without upsetting others
- Practical tips for the workplace
"Very good workshop.
Really made me think about situations in a different way"
Parmjit Singh Mund, AOP member
9.30AM - 4.30PM
-
Event sessions
9.30AM - 10.30AM
-
Registration, tea and coffee
Session Breaks
10.00AM - 11.00AM
-
3 points
Understanding your reactions
Workshop
11.00AM - 11.15AM
-
Tea and coffee
Session Breaks
11.15AM - 12.15PM
-
3 points
Reducing the chance of things going wrong and action planning
Workshop
12.15PM - 1.15PM
-
3 points
Asseerting your basic rights
Workshop
1.15PM - 2.15PM
-
Lunch
Session Breaks
2.15PM - 3.15PM
-
3 points
Preparing to be assertive
Workshop
3.15PM - 3.30PM
-
Tea and coffee
Session Breaks
3.30PM - 4.30PM
-
3 points
Basic assertiveness techniques and practice
Workshop