5. Openness about change and the need to change
Explaining changes to working practices to staff in advance
It is recognised that the prospect of any change can cause anxiety and stress. Any change to working practices should be explained to staff in advance, allowing them to discuss how they will be affected.
With potentially a lot of change about to affect the roles of optometrists, such as the impact of technology, companies should be open with staff about the potential impact and should be preparing them for the future.