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Managing non-tolerance issues

Guidance on non-tolerance has been updated by the Optical Confederation (OC)

12 Jan 2015

The non-tolerance guidance from the Optical Confederation has now been updated. 

The guidance changes traditional thinking on some aspects of handling non-tolerance and states that when a practice accepts a ‘walk-in’ prescription then they should also accept responsibility for financing and managing any non-tolerance issues. 

Download the non-tolerance guidance.

Members with queries about the guidance should contact our policy team for more information at